FAQs

Frequently Asked Questions

What's the shipping cost?

Free shipping in the US on all orders over $90. On average shipping costs are $6 to any state in the US. International shipping cost may vary.

When will I receive my products?

All products are shipped out from our fulfillment center within 4-6 business days and on average it takes 1-5 business days to deliver your order. If things go smoothly,
you place your order on Monday you should receive it by Friday the same
week.

Every now and then, such as holiday seasons, there may be a delay on orders due to the high volume coming in within such a short time period. We value being transparent with our customers, so please be patient as we are a small team doing the best we can! Thanks for your understanding.

Can I track my order?

Once you will make a purchase and your order will be confirmed, we will send out an order tracking link.

What's your refund policy?

Please refer to our refund policy page.

How can I cancel my order?

Cancellations must occur before the product is confirmed and preparing to be shipped out. The order cannot be cancelled after you get an email with a tracking number.

Where are the products manufactured?

All products are developed and manufactured together with FDA certified and approved supplement manufacturers in the US that comply with the highest GMP standards.

Do you ship internationally?

Yes, international shipping is available and the shipping costs will vary depending on the destination country. Please note that we are not responsible for any custom duties or taxes.

Cant find the right answer?

Please contact us via our contact page or email us at hello@suptessentials.com